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Patient safety & Quality accounts

Ensuring our patients receive consistently high quality, safe care with outstanding health outcomes and experience is at the centre of all we do. We aim to be ambitious for our patients, innovative and forward thinking in how we deliver safe, high quality and effective care for our patients. Aspen Healthcare’s Quality Strategy sets out our approach to quality and how we plan to progress a number of quality and safety improvement initiatives that we will be focusing on over the coming years.

10 simple steps to keep yourself safe during your stay

Patient safety is our priority – watch our video

Quality Accounts

We are proud to present our latest Quality Account as a sound demonstration of our commitment to quality and safety. We have aimed to measure our progress objectively, identifying where we need and want to improve centred on the areas of patient safety, clinical effectiveness and patient experience.

This Quality Account is actively owned by all our teams. Driving forward our quality initiatives is a key part of our business, and modelled on our new quality governance framework which was short-listed for a number of awards in 2013. This Quality Account also helps us to openly report on what we do and what we need to improve upon. Our Quality Governance Committee is chaired by our Group CEO, and we actively continue to monitor all information, outcomes and feedback that we receive. This helps us to ensure that we are responsive to any changes in values, expectations and perceptions and that the services provided to our patients are based on best practice.

To view our 2019/20 Quality Account, please click here.


Claremont is a member of the trade association for independent hospitals, IHPN (Independent Healthcare Providers Network. IHPN represents over 200 hospitals that provide services to insured, self-paying and NHS-funded patients. IHPN works with the Care Quality Commission to influence, impact and represent the high standard of quality care members provide patients within an independent healthcare setting.