Access specialist medical care with a consultant doctor from the comfort of your own home.
Receive expert advice for new or existing conditions, through our new online video consultations.
Both new and follow-up appointments are available, which are covered by the majority of private medical insurers.
Call us to book a virtual consultation and speak to a consultant doctor in as little as 24 hours.
Given the Covid-19 pandemic and current government restrictions around travel, it can be difficult to access the normal level of healthcare and advice that you have been accustomed to.
We make it easy for you to have a secure online video or phone consultation with an expert consultant doctor, with appointments available in as little as 24 hours, so you can get the healthcare advice you need, now.
Getting the advice and treatment you need has never been simpler.
Online consultations are available 5 days a week from 8am to 8pm.
Just call 0114 299 6783 or complete our appointments request form. Please note: we do not offer virtual consultations for Cosmetic/Plastic Surgery
How does it Work?
Just like a face-to-face appointment, during a virtual consultation you will receive expert, one-on-one care from our world-class consultants to help you return to optimum health as soon as possible.
Your specialist will listen to you carefully, taking into account your condition and previous medical history to help diagnose and recommend the best treatment going forward, all in the comfort of your own home.
Please note, for your safety we are currently unable to offer further onward diagnostics or treatment privately unless your consultant considers your appointment to be time critical.
To book your appointment, please call our dedicated appointments team on 0114 299 6783 or complete our appointments request form.
Book your appointment now
Frequently Asked Questions
Yes, the virtual consultation will work on your computer, tablet or smart phone. Ensure you select ‘front camera’ before you connect.
Yes, consultations via video or telephone will be the same length as a face-to-face appointment.
Yes, all major insurers are now covering remote consultations but, please do check this with your insurer when authorising your appointment.
Yes, as you will be receiving the same expert care, the fee for the appointment is the same.
Yes, your consultant will ensure they are in a private space where they cannot be overheard. Please make sure you are set up in a comfortable and private environment as you will be discussing your private medical history.
Yes, we are adhering to the same principles and data privacy as our in-house consultations, the video is not stored so will not be shared with anyone.
Any prescriptions will be made electronically.
You can still be referred for some imaging procedures and bloods – your doctor will explain the limitations of remote consultations during your consultation.
We are currently providing imaging services to our patients. We presently can’t offer walk in’s due to our pre-screening patient guidelines, due to Covid-19. Pre-screening occurs by phone prior to a patient attending Claremont Private Hospital for a scan
Your surgeon will explore all treatment options, bearing in mind the current situation.
Currently only clinically necessary surgery is permitted and patients referred for surgery must go through a national triage system based on clinical need. All non-urgent surgery cases are being held on a waiting list. We hope this wait won’t be long and we will remain in contact with you to update you on the status of your booking.
We are aiming to provide our patients with their required surgeries as soon as possible, and when it is safe to do so. We will communicate this to our patients as soon as we can.
Our bookings team are managing your booking closely to ensure you are ready to be booked as soon as is possible. We are in regular contact with your consultant to also keep them updated.
Our Appointments Team will guide you through the process of preauthorisation and how to make a claim. We ask that our patients understand what is covered under their policy and their individual excess levels. All of our consultations virtual, telephone and face-to-face are billed in conjunction with guidelines issued by your insurer.
Privacy & Cookies Policy
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non-necessary".
The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.